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This was posted by @sentio_florian to the slack channel #sentio_bugs with the note:

Hi everybody, we cooked a start of diagnostic process here, this is the same process that we use internally for diagnostic/troubleshoot, we will update it from time to time.


Please note that we will still require users having trouble to go threw[sic] our support team.

If you decide to follow the process on your own, please make sure to follow *all* steps in that order, and do not skip any. Otherwise, the result will be different, and you might harm your superbook.

Diagnostic-rev3.png

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